Support
The relationship with the Customer starts at the delivery time
A wide range of services and support, conducted by highly qualified engineers, guarantee your investment and non stop working sessions. Hot line, Web conferences, firmware download, training, warranty extensions added to a worldwide network of skilled and professional dealers: different levels of support & service are available, depending on the product and on your convenience.
The Service and maintenance costs can be predetemined and the investment protected thanks to the Warranty Extension Service , which gives you the benefit to mantain the equipment always in optimal condition.
Moreover the Stonex Service is authorised to issue Metrological Certificates.
Are you a Stonex Dealer/Partner?
MyStonex is a complete web portal where you can find a lot of resources about the Stonex world.
As a Stonex Partner you will find technical and marketing material. You will also find a ticketing area to ask for help, a network of skillful and trained Professionals will guide you through any issue.
Are you an end user?
For any request you can contact your local dealer that you can find here
